Why People Don’t Want More AI in Everyday Work
Smashing Magazine
EDITOR BRIEF
The excerpt says companies often assume people want more AI, but many AI features see low use and can be costly and risky to ship. It argues AI is usually added as a separate tool that disrupts normal work and does not fix deeper problems like poor data, technical debt, broken culture, or internal politics. It also notes that checking and correcting AI mistakes can create extra work.
INSIGHTS
For learners, this shows that useful AI should fit real workflows and solve a clear problem, not just exist as a feature. A good next step is to build a small tool that saves time in one task and test it with users to see if it truly helps.
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